Shipping Policy
Last Updated: August 5, 2026
Thank you for shopping with us. We are committed to processing and shipping your order as efficiently as possible. Please read our Shipping Policy carefully before placing an order.
Order Processing
- Orders are processed Monday through Friday, excluding public holidays.
- Most orders are processed within 1–3 business days after payment has been successfully received and verified.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods
We work with trusted shipping partners to deliver orders to eligible destinations. Available shipping options and estimated delivery times will be displayed during checkout when applicable.
Estimated Delivery Times
Estimated delivery times vary depending on the destination and shipping method selected.
Typical delivery estimates are:
- Domestic: 2–7 business days
- International: 5–15 business days
Please note that these are estimates only and are not guaranteed.
Shipping Costs
Shipping charges are calculated during checkout based on your delivery location, package weight, and selected shipping method.
Any applicable customs duties, taxes, or import fees imposed by your country’s authorities are the responsibility of the customer unless otherwise stated.
Order Tracking
When tracking is available, a shipping confirmation email containing your tracking information will be sent after your order has been dispatched.
Please allow up to 48 hours for tracking information to become active.
Delivery Delays
While we make every effort to deliver orders on time, delays may occur due to factors beyond our control, including:
- Weather conditions
- Customs inspections
- Carrier delays
- High shipping volumes
- Public holidays
- Incorrect or incomplete shipping information
We are not responsible for delays caused by third-party shipping carriers or customs authorities.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, delivery may be delayed or prevented. Additional shipping charges may apply if a package must be reshipped.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us as soon as possible after the expected delivery date.
- Include your order number and any relevant photos if the package is damaged.
- We will work with the shipping carrier to investigate and assist in resolving the issue.
Shipping Restrictions
Certain products may not be available for shipment to every location due to applicable laws, regulations, or carrier restrictions.
We reserve the right to refuse or cancel orders that cannot legally or safely be shipped to the selected destination.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through our Contact Us page.